LA Wallet

Need help with LA Wallet?

Browse our Frequently Asked Questions below to see if a similar issue or question has already been reported.

If you need to contact support, we’re here for you. Just click the "Contact Us" button below and we’ll be in touch. 

Our Support Hours are Monday through Friday, 8 a.m. to 5 p.m. Central.


If you have questions regarding change of address, name change, citations, registration, handicap tags, or payments on installment plans, please contact the OMV directly. You can also find a list of open OMV locations here.


Having trouble logging in?

How to reset your password.

How to retrieve your account email address.



License/ID Renewal

LA Wallet Acceptance

VerifyYou™ Remote Verify

Additional questions?